About Us / Contact Us
ABOUT US
Horse Bit Emporium is a secure and trusted Online Horse Bitting Store in Australia, we stocking top quality and leading brand name horse bits. We also offer personalised bit fitting consultations in Victoria, Australia. Great for group or club environments.
Horse Bit Emporium is aimed at supplying the most popular bits at the best prices. Whilst continually growing our range of bits, keep checking in as our range is expanding. If you are after a brand, range or size not displayed, please email us and we will do our best to get it in stock.
TRIALS
We offer a 30-Day Bit Trial! Please contact us by email or Facebook PM to arrange a 30-Day Trial, as bits purchased directly from the site are not eligible through the 30-Day Trial process. You will be issued with invoice and Trial Agreement, for bit return if required.
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POSTAGE
Within Australia:
Flat Rate Post is $12.50
New Zealand: From $20AUD
International Postage (remainder of the world): From $25AUD
Horse Bit Emporium offers additional insurance on orders, we recommend you select this option. Parcels can go missing in the post!
Delivery time: Express Post is 1-2 days. International Postage is 5- 14 days.
Out of Stock Items: If we are out of stock of your nominated bit, you will be contacted via email within 24hrs to be advised of delivery times.
RETURNS
Returns are warranted within 14 days . Terms that the item has not been opened or used. Customer pays for return postage and total amount less postage are refunded. No returns on seconds, sale or demo stock.
In the scenario that the wrong item has been sent to you, return postage will also be paid. Should you wish to return an item, please contact us at Loren@horsebitemporium.com
CONTACT US
Mobile: 0400 789 111 (between 9:30am to 4pm - Mon to Sat)
Email: Loren@horsebitemporium.com
Facebook Messenger: www.facebook.com/thebitemporium (24/7)
Postal Address: Horse Bit Emporium, PO Box 429, Hurstbridge Victoria Australia 3099