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About Us / Contact Us

ABOUT US

Horse Bit Emporium is a secure and trusted Online Horse Bitting Store in Australia, stocking top quality and leading brand name horse bits.

Horse Bit Emporium is aimed at supplying the most popular bits at the best prices. Whilst continually growing our range of bits, keep checking in as our range is expanding. If you are after a brand, range or size not displayed, please email us and we will do our best to get it in stock.

 

TRIALS

We offer a 30-Day Bit Trial! Please contact us by email or Facebook PM to arrange a 30-Day Trial, as bits purchased directly from the site are not eligible through the 30-Day Trial process. You will be issued with invoice and Trial Agreement, for bit return if required.

Click here for more information

 

POSTAGE

Postage is free with all orders over $150. 

Order under $150 occur a flat rate fee of $8.50 (Parcel Post). Or Express Postage Option is $11 (recommended).

International Postage is $25AUD for the first bit, with additional $6AUD for every bit thereafter.

Horse Bit Emporium offers additional insurance on orders, we recommend you select this option. Parcels can go missing in the post!

Delivery time: Parcel Postage times are 6-10 business days. Express Post is 1-2 days. International Postage is 5- 14 days.

Out of Stock Items:  If we are out of stock of your nominated bit, you will be contacted via email within 24hrs to be advised of delivery times.

 

 

RETURNS

Returns are warranted within 14 days . Terms that the item has not been opened or used. Customer pays for return postage and total amount less postage are refunded. No returns on seconds, sale or demo stock.

In the scenario that the wrong item has been sent to you, return postage will also be paid. Should you wish to return an item, please contact us on 0400 789 111 or email at bitemporium@gmail.com

 

CONTACT US

Mobile: 0400 789 111 (between 9am to 4pm)

Email: bitemporium@gmail.com

Facebook Messenger: www.facebook.com/thebitemporium (24/7)

 

Postal Address: Horse Bit Emporium, PO BOX 1088, Kangaroo Ground Victoria Australia 3099